Eaton's Wiring Devices Technical Support
Topics
Topics
Industrial
(56)
Receptacles
(65)
Switches
(25)
Technology
(7)
Aspire Z-Wave
(60)
Lighting Controls
(98)
GFCI
(27)
AFCI
(5)
Wall plates
(24)
Anti-microbial
(24)
Electrical Accessories
(5)
Lampholders
(2)
Taps & Adaptors
(1)
Temporary Power
(2)
Wire Mesh Grips
(13)
Weatherproof Covers & Boxes
(8)
USB Devices
(9)
Nightlights
(7)
Motor Controls
(10)
Pin & Sleeve
(13)
Plugs & Connectors
(8)
Enclosures
(6)
Locking Devices
(9)
General Questions
(80)
Arrow-Hart
(8)
Spec Sheet
(1)
Industrial
What does horsepower rated mean on a switch?
Can IP69K be used in a submersion application?
Do Corbin switches come with keys
Are the disconnect switches suitable for motor disconnect?
What is CuVerro?
Receptacles
What is does the amber light on your GFCI indicate?
Does a GFCI receptacle work without a grounded wired?
Do you offer a combination switch and receptacle that has a small indicator light on the switch?
Do you offer 2 wire 15 amp receptacles?
What does TVSS stand for?
Switches
What is the difference between a single pole and a 3-way switch?
Where can I find installation instructions for the Anyplace Switch?
What is the difference between a toggle and decora switch?
Do you offer a combination switch and receptacle that has a small indicator light on the switch?
What does CO/ALR stand for?
Technology
Is there such a thing as a 3-way RF switch?
What Aspire line devices would be best for my house?
Where can I find the User Manual for the handheld/tabletop controller (RFHDCSG/RFTDCSG)?
What does a flashing RF device mean?
What is the maximum amount of associations you can have in a RF system?
Aspire Z-Wave
Where can I find installation instructions for the Anyplace Switch?
What Aspire products do you offer?
Is there such a thing as a 3-way RF switch?
Does the 5 button scene controller keypad control any loads?
Do I need the Aspire handheld controller (or any other specialized controller) to program their scene controller (RFWC5 DW), or can I just program it through my Z-wave hub?
Lighting Controls
What is the difference between a single pole and a 3-way switch?
Why is my dimmer not dimming my lights?
Where can I find installation instructions for the Anyplace Switch?
How do I adjust the Daylight Sensing on my occupancy sensor (OS310)?
Why does my OS306U occupancy sensor not turn off?
GFCI
What is the difference between a weather resistant GFCI and a standard GFCI?
How do I install my GFCI receptacle?
What is a dead-front GFCI?
Is a GFCI the same as a TVSS receptacle?
What is a self-test GFCI?
AFCI
Does a AFCI receptacle work without a ground connection?
What is an AFCI receptacle?
What does AFCI stand for?
What is an arc fault?
Do you carry AFCIs?
Wall plates
What is the main benefit of Mid-Size wallplates vs Standard size?
What is the difference between Thermoplastic, thermoset, nylon and PJ wall plates?
What Aspire line devices would be best for my house?
Do you offer a 3 gang receptacle wall plate cover?
Where can I find information on your Decorator wall plates and devices?
Anti-microbial
What is CuVerro?
Don’t copper alloys tarnish? What about tarnishing?
What about silver?
What are the public health claims being permitted by the EPA?
What does the EPA registration mean?
Electrical Accessories
What electrical accessories do you offer?
Do you carry coax/phone jacks?
What replacement module do I use for the 1208?
Do your Surge receptacles have a connected equipment warranty?
While using Power extender P19-W, is the wattage rating in addition to the Dimmer wattage rating?
Lampholders
What does keyed lamp holder mean?
Should the “cardboard” remain inside the lampholder when installed?
Taps & Adaptors
While using Power extender P19-W, is the wattage rating in addition to the Dimmer wattage rating?
Temporary Power
What grade are the portable outlet boxes?
What are the differences bewteen the Red Rhiono box and the Yellow "economy" Rhino box?
Wire Mesh Grips
What are rod closing wire mesh grips used for?
What are split mesh grip lace closing wire mesh grips used for?
How do you select the right size of wire mesh grip?
What material are Pulling Grips made of?
What material are liquid-tight grips made of?
Weatherproof Covers & Boxes
What is the proper procedure for installing a weather proof cover to protect the GFI installed?
Where can I find information on Extra Duty While-in-Use Weather Protective Cover?
Are the wet location covers for FS/FD boxes UL listed for wet locations?
Is the CS6365 weatherproof?
Why does S1966 have two mounting holes instead of 4?
USB Devices
Do you need a bonding jumper for Eaton USB combination devices?
Why are the leads off the back of the Eaton USB combo device and 4-port docking station?
What is a USB charging receptacle/ outlet?
Does the USB Technology have an automatic ground system?
Can you use a plaster ring with your USB Technology?
Nightlights
After installing OS310U sensor, the night lite comes on, but the main light does not. How do I resolve this?
Do you have a night light to fit in single gang wall box?
Is the GFCI nightlight dimmable?
Can you retrofit the nightlight into an older home?
What makes the Eaton’s Patrol night light different?
Motor Controls
What does horsepower rated mean on a switch?
Are the disconnect switches suitable for motor disconnect?
Are the AHDS30 & AHDS60 NEMA 4X?
Where can I find information on Eaton's line of motor controls?
Is the X-Switch NEMA 4X?
Pin & Sleeve
Why do pin and sleeves have a clock face design?
What material are Eaton Wiring Device pin and sleeves made of?
Are your pin & sleeve devices compatible with your competitors?
If I am purchasing a mechanical interlock (i.e. CD460MI5W), do I need to buy the receptacle?
How can you tell the voltage on a Eaton Wiring Device pin and sleeve?
Plugs & Connectors
What are F-series cam-loks designed for?
How many positions can the Vinyl angle plug be set?
How can you tell if the plug and connector are properly mating
What is the rating on the Unviersal Angle plug
What are the blades in commercial and standard grade plugs made of?
Enclosures
What is the proper procedure for installing a weather proof cover to protect the GFI installed?
Where can I find information on Extra Duty While-in-Use Weather Protective Cover?
Are the wet location covers for FS/FD boxes UL listed for wet locations?
Is the CS6365 weatherproof?
What weatherproof covers do you offer?
Locking Devices
Do you offer a locking switch for an AH2000 key?
Is your model WD7761 rated 600V AC?
What is the cord range diameters for 50A locking devices?
What testing and code standards do the Eaton 50 Amp locking devices meet?
What material is used for the 50 amp locking devices?
General Questions
Do you sell no ground equipment stickers?
What is a t-rated switches?
How to use built-in wire looper for pre-looping?
Where can I buy Eaton Wiring products?
What is "power-failure memory"?
Arrow-Hart
Arrow-Hart Motor Control Centers "Slide-Guide" Concentrol 6
Are the Quick Wires available for corrosive areas?
Do the Quick Wire Plugs and Connectors have the Ultra Grip Body?
Why are they called Quick Wire?
Why are nickel plated pins important and why have you made them standard on the Arrow Hart product line?
Spec Sheet
Where can I find a spec sheet for GFCI Receptacles?